Thank you for visiting www.shockdoctor.com, www.cuttersgloves.com, www.shockdoctor-re.com, and/or www.xoathletic.com (this “Site”). We, Shock Doctor, Inc. (“Shock Doctor”) and all websites owned and operated, have taken commercially reasonable precautions to provide a level of privacy and security appropriate to the sensitivity of the personal information we collect from our customers and users. Your credit card number and other personal information will be treated with commercially reasonable levels of safety, security features, and confidentiality. Although we use reasonable measures to help protect your personal information against unauthorized use or disclosure, we cannot guarantee the security of information provided over the Internet or stored in our databases.
By using the Site, you are agreeing to the collection, use, and disclosure of your personal information as described in this Online Privacy and Security Policy. If you do not consent to the collection, use, and disclosure of your personal information as described in this Online Privacy and Security Policy, you may not use our Site.
This Online Privacy and Security Policy may be supplemented or amended from time to time by “Privacy Notices” posted on specific areas of our Site. For example, certain pages of our Site contain Privacy Notices providing details about the personal information we collect on those pages, why we need that information, and choices you may have about the ways we use that information.
“Personal information” means information that identifies you personally, either alone or in combination with other information available to us.
Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order. The personal information submitted to Shock Doctor shall become the sole property of Shock Doctor.
We use this information primarily to create statistics that help us improve our Site and make them more compatible with the technology used by our visitors. We use these cookies to collect statistical information about the ways visitors use our Site – which pages they visit, which links they use, and how long they stay on each page. Cookies are also used for anonymous tracking of interaction with online advertising; for example, to monitor the number of times that a banner ad is displayed and the number of times it is clicked.
We analyze this information in statistical form to better understand our visitors’ interests and needs and to improve the content and functionality of our Site. We may compile and report to third parties (such as advertisers) aggregate statistics about our users in terms of numbers, traffic patterns and related Site(s) information. If you choose not to receive cookies, you may still use most of the features of our website(s), including the ability to purchase items.
Shock Doctor takes great pride in having you as a customer and we will take commercially reasonable measures to ensure your privacy as a customer when you visit our Site.
We may use the personal information you provide to us:
Please read further to learn more about the ways we use personal information we collect from you in specific situations:
Shock Doctor will be entitled to copy, disclose, display or perform publicly, improve and modify any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Shock Doctor will also be entitled to reduce to practice, use, and improve upon any ideas or inventions that you submit to us in any Comments for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any Comments that you do not wish to assign to us, including any confidential information, product ideas, inventions, or original artwork.
We reserve the right to edit reviews and other materials presented by users, but we do not take responsibility for the truth or accuracy of the Comments, nor do we take responsibility if the Comments we publish are deemed objectionable or offensive by certain individuals or entities.
We may share the personal information we collect through this Site as described below and in any applicable Privacy Notices.
Specifically, we may use a third-party company to authenticate and validate the personal information you provide to make sure our e-mail arrives successfully. If we use a third-party service provider in this way, we will have legally binding agreements with the third party service provider that prohibits them from using your information for any purpose other than what Shock Doctor instructs them to do with it.
If you do not wish your personal information to be shared in this manner, you may “opt-out” at any time by sending us an e-mail.
If for any reason you are concerned that the personal information held by our Site is not correct, please visit the appropriate website and, after logging into the Site using the 'Sign In' menu on the home page, your personal information will be made available for review and change in the 'My Account' section. Information may be changed online within My Account, and Address book.
110 Cheshire Lane
Minnetonka, MN 55305
We take reasonable precautions to provide a level of security appropriate to the sensitivity of the personal information we collect. We will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above, and we will use our best endeavors to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. For example, our Site uses Secure Sockets Layering (SSL) to encrypt your personal information before it travels over the Internet. SSL technology is the industry standard for secure online transactions. If SSL is enabled, you will see a padlock at the top of your browser and you can click on this to find out more information about the SSL digital certificate registration. You will also notice that when you look at the location (URL) field at the top of the browser, it begins with 'https:' instead of the normal 'http:'. This means that you are in secure mode. Because we use SSL, placing an order online at our Site is just as safe as giving your credit card number over the phone.
In addition, we will take reasonable steps to ensure that third party business partners to whom we transfer any data will provide sufficient protection of that personal information. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal Information, we cannot guarantee the security of the data you transmit to the Site(s); any transmission is at your own risk. Once we have received your information, we will use reasonable efforts to try to prevent unauthorized access.
In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email.
From time to time, for example, because of changes in the law or technology or the way we operate our business, we may ask your permission to use the personal information we have collected from you in new or different ways. We will do this by sending you a notice by e-mail or postal mail at the last e-mail or postal address you provided us, asking you to agree to the change. If you do not expressly agree to the change, we may, at our discretion, delete all or some of your personal information from our databases to avoid using your information in ways to which you have not consented.
Shock Doctor’s Site(s) is not directed at nor targeted to children under the age of 13. We do not use our Site to knowingly solicit personal information from or market to children under the age of 13. We request, if you are under the age of 13, do not provide us with any personal information. If we learn that someone under 13 has provided personal information to our Site, we will use reasonable efforts to remove such information from our databases.
We welcome your questions and comments regarding this Online Privacy and Security Policy. Please contact us at firstname.lastname@example.org. If you would like to speak with us concerning this Online Privacy and Security Policy or any of our other privacy policies or practices.